Terms of service
Terms of Service
Last updated: March 2026
These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.
1. Use of Our Website
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
You agree not to:
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Use the website for any unlawful purpose
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Attempt to gain unauthorised access to our systems
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Interfere with the operation or security of the website
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Use our website in any way that may damage or impair its functionality
We reserve the right to refuse service or terminate access to the website at our discretion if these Terms are violated.
2. Product Information
We make every effort to display product descriptions, specifications, and images as accurately as possible. However:
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Colours may appear differently depending on your screen or device
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Minor variations in products may occur
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We do not guarantee that all information on the website is completely accurate, current, or error-free
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
3. Pricing and Availability
All prices listed on the website are displayed in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to:
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Change prices at any time without notice
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Limit quantities of any product
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Discontinue products without notice
If an order is placed for a product that is incorrectly priced due to an error, we reserve the right to cancel the order and provide a full refund.
4. Orders
By placing an order through our website, you agree that:
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All information provided is accurate and complete
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You are authorised to use the payment method provided
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Your order constitutes an offer to purchase our products
Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for any reason.
5. Payment
Payment must be completed at the time of purchase through the payment methods provided on our website.
All transactions are processed securely through third-party payment providers. We do not store or have access to your full payment card details.
6. Shipping and Delivery
We aim to process and ship orders as quickly as possible. However, delivery times may vary depending on location, courier services, and external factors beyond our control.
We are not responsible for delays caused by shipping carriers, customs processing, or incorrect shipping information provided by the customer.
7. Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms of Service.
8. Warranty
Our sunglasses frames include a 12-month manufacturer’s warranty covering manufacturing defects in the frames.
This warranty does not cover:
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Accidental damage or breakage
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Scratched lenses on plano (non-prescription) lenses
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Normal wear and tear or misuse
Full details are outlined in our warranty and returns policy.
Nothing in these Terms excludes, restricts, or modifies any rights you may have under Australian Consumer Law.
9. Intellectual Property
All content on this website, including but not limited to:
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Images
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Product designs
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Logos
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Text
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Graphics
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Website design
is the property of our business and may not be copied, reproduced, distributed, or used without our prior written permission.
10. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from:
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The use of our website
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The purchase or use of our products
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Delays or interruptions in website availability
Our total liability in connection with any product purchased through the website will not exceed the amount paid for that product.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
We may update these Terms of Service at any time without prior notice. Changes will take effect once posted on this page.
By continuing to use the website after changes are posted, you agree to the updated Terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us through the contact details provided on our website.